Privacy Policy (The Short Version)
Thank you for shopping with us. We are fully committed to protecting your privacy. We collect statistical information on the products and pages you view. We analyze that information to enhance your shopping experience with us. When you place an order, we collect basic information such as your name, address, phone number, email address, and credit card information. We use this information to process and ship your order, and to contact you regarding your order and to answer any questions you may have. We may also share this information with certain suppliers, freight and shipping companies and manufacturers for the sole purpose of processing and shipping your order.
After you place an order or register for our newsletter, we may contact you at a future date to keep you informed of sales, promotions, new product releases, etc. Any additional information you provide us will enable us to customize your experience at our site, showing you products and specials that may interest you. If you do not wish us to do that, or you have signed up to our newsletter and no longer want to receive it, you may opt out at any time by using our contact us form and putting "OPT OUT - xxx" in the subject line (where xxx is NEWSLETTER or SALES INFO, or the specific information you no longer wish us to contact you about). We will immediately remove you from those services, or even future contact altogether if you so desire.
We have put security measures in place to protect you against unauthorized access, loss, misuse, and alteration of your personal iniformation that we collect. We utilize a firewall and use SSL encryption (secure certificate) to keep your information secure. We use your Internet Protocol (IP) address to identify you and possibly to gather general demographic information. But again, we do not share information we gather with anyone ... except those specific providers related to getting your selected products purchased and shipped to your door.
Our site uses cookies to keep track of the products in your shopping cart so you don't have to re-add them each time you visit. You may Opt Out by disabling the acceptance of cookies in your web browser. In other words, you do NOT have to accept cookies to browse our site. However, our shopping cart does require the acceptance of cookies in order to work properly. We never use cookies to store sensitive customer information such as names, addresses, passwords, or credit card information. If you would like to place an order on our site but object to or are unable to use cookies, please call us at 1-888-260-1453 and we will be happy to assist you.
There are several "Tell a Friend" features on our site that allow you to easily share product or other valuable information with your friends. Any e-mail addresses provided to us in the use of these features are used solely to deliver that particular e-mail. They are NOT retained in our database.
If we change this Privacy Policy in whole or in part, we will inform you by posting a notice on this site. Any changes will go into effect on the date they are posted and will apply to all users.
If you have any questions or comments about our Privacy Policy, feel free to contact us.
Privacy Policy (The Long Version)
Last Updated: October 29, 2011
Home-Exercise-Supplies.com strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorized third party. Period."
How we gather information from users
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of our site as they become available. We also collect statistical information on the products and pages you view so we can analyse which to keep and which to either modify or remove.
Like most Web sites, Home-Exercise-Supplies.com also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your shopping cart information, sparing you from having to re-enter your selected products each time you visit, or may control the number of times you encounter a particular advertisement while visiting our site, if ads are even displayed on the pages you visit. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions, and we may not be able to customize the site’s features according to your preferences. For example, if you choose to opt out of allowing cookies by disabling them in your browser, you will still be able to browse site, but the shopping cart function will not work properly. If you still wish to place an order, but object to or are unable to use cookies, please call us at 1-888-260-1453 and we will be happy to assist you with a phone oreder instead.
What we do with the information we collect
Like other Web publishers, we collect information to enhance your visit, deliver more individualized content and in some cases, provide better advertising for you. We use statistical information we gather on the products and pages you view to help us enhance your shopping experience with us. This aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features or products are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually. We respect your privacy and do not share this type of information with anyone other than noted here. In fact, we do not store or retain anything personally identifiable to you from this information.
However, when you place an order, we must collect basic information that does personally identify you such as your name, address, phone number, email address, and credit card information. We use this information to process and ship your order, and to contact you regarding your order and to answer any questions you may have. We may also share this information with certain suppliers, freight and shipping companies and manufacturers for the sole purpose of processing and shipping your order. But we only share it to fullfill your requested order. We do not barter, sell, give out or otherwise share your personal information to anyone not related to that specific purpose.
We may use Personally Identifiable Information collected on Home-Exercise-Supplies.com to communicate with you about your registration and customization preferences; our Terms of Service and privacy policy; services and products offered by Home-Exercise-Supplies.com and other topics we think you might find of interest.
Personally Identifiable Information collected by Home-Exercise-Supplies.com may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.
Affiliated sites, linked sites and advertisements
While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. Home-Exercise-Supplies.com does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.
For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before, or other sites you recently visited. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, more information is available here www.networkadvertising.org
Google is a specific example of a third party vendor that serve ads on our site from time to time. They use internet-based advertising through a DART cookie to serve ads that may be of interest to you based on visits to Home-Exercise-Supplies.com, as well as other sites on the internet. You can learn more about the DART cookie, as well as how to opt out of its use on your computer by visiting www.doubleclick.com/privacy/faq.aspx or www.google.com/privacy_ads.html
Home-Exercise-Supplies.com expects its partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on a Home-Exercise-Supplies.com page, certain content that is actually created or hosted by a third party. Also, through Home-Exercise-Supplies.com you may be introduced to, or be able to access, information, Web sites, features, contests or sweepstakes offered by other parties. Home-Exercise-Supplies.com is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. We do not condone or take part in any practice of that nature, but such activities from third parties are beyond the control of Home-Exercise-Supplies.com and this policy.
Children
Home-Exercise-Supplies.com does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe Home-Exercise-Supplies.com has any information from or about anyone under 13, please contact us through the Contact Page immediately, and we will take the actions specified above as appropriate.
Changes to this Policy
Home-Exercise-Supplies.com reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
Governing law
This policy and the use of this Site are governed by Iowa law. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Des Moines County, Iowa. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Des Moines County, Iowa, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
Home-Exercise-Supplies.com is controlled, operated and administered entirely within Iowa. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
